Merchant Warehouse University

UPCOMING COURSES

TOPIC

TIME

Compliance and Regulations 101 Aug 26 2pm EST
- Join Merchant Warehouse and Attorney Barrie VanBrackle, a Partner at Manatt, Phelps & Phillips, LLP, Thursday, August 26th 2PM EST to learn about complying with the application Visa and MasterCard regulations, as well as the FTC statutes, guidelines and regulations in the performance of your activities. We will discuss the ramifications for non-compliance and why it is important for both you and your merchants to understand what could be at stake. Below are some of the topics we will cover:
  
  Understanding compliance and its importance
  How to comply with Visa and MasterCard regulations
  Ramifications of Non-Compliance
  Following FTC statutes and regulations
  Agent/ISO relationship compliance
  This will be an engaging and educational webinar followed by a Q&A session.
Managing Attrition and Portfolio Analysis Sept 30 2pm EST
- Join Merchant Warehouse, Thursday, September 30th 2PM EST to learn about how attrition can affect your portfolio, how to analyze it, and why it's important to manage. Below are some of the topics we will cover:
  
  What drives attrition
  Why it's important to manage
  Best practices to prevent attrition
  How to measure its affect on your portfolio
  Key metrics to look out for
  This will be an engaging and educational webinar followed by a Q&A session.
Outbound Telemarketing Tips and Best Practices Oct 21 2pm EST
- Join Merchant Warehouse Thursday, October 21st 2PM EST to learn about telemarketing tips and best practices that will save you time and help you close more accounts. Below are some of the topics we will cover:
  
  Pros and cons of telemarketing
  Whether to outsource or do it yourself
  How to compensate telemarketers
  Tips to increase success ratio
  Best practices for cold calling
  Where to get lists & how to track and measure results
  This will be an engaging and educational webinar followed by a Q&A session.

ARCHIVED RECORDINGS

TOPIC

- If you aren't managing your leads effectively, you could be missing out on numerous income opportunities. Join Stephanie Sperry, Senior Marketing Manager at Merchant Warehouse, Thursday July 15th 2PM EST to learn about how to build a database of leads and effectively managing it. Below are some of the topics we will cover:
  
  Purchasing and/or mining lists
  Choosing the right CRM system
  How to effectively manage your data in a CRM tool
  Lead nurturing: what it means and why it's important
  Using your data for email and direct mail
  And much more!
  This will be an engaging and educational webinar followed by a Q&A session.
Building and Managing your Database of Leads
- If you aren't managing your leads effectively, you could be missing out on numerous income opportunities. Join Stephanie Sperry, Senior Marketing Manager at Merchant Warehouse, Thursday July 15th 2PM EST to learn about how to build a database of leads and effectively managing it. Below are some of the topics we will cover:
  
  Purchasing and/or mining lists
  Choosing the right CRM system
  How to effectively manage your data in a CRM tool
  Lead nurturing: what it means and why it's important
  Using your data for email and direct mail
  And much more!
  This will be an engaging and educational webinar followed by a Q&A session.
Marketing Strategies to Generate Quality Leads
- Join Brian Waldman, VP of Marketing and Strategy at Merchant Warehouse to learn about some of the most effective direct and online marketing strategies to help you build your portfolio. Below are some of the topics we will cover:
  
  Online marketing strategies
  Measuring return on investment
  Setting budgets
  Direct marketing do's and don'ts
  Using social media
  Marketing materials you need to have
  This is an engaging and educational webinar followed by a Q&A session.
What Makes Your Portfolio Valuable And How to Sell It
- Join Merchant Warehouse and Craig Jessen from Calpian on April 22nd 2PM EST to learn about what makes your portfolio valuable and the ins and outs of selling it.
  
  In this one-hour Webinar you will learn:
  
  The difference between capital gains vs. normal income treatment
  What type of contract clauses can devalue a portfolio
  Multiples today vs. multiples in 2008 and how they have changed
  Selling your portfolio - When, why, and how?
  Why a higher bid is not always the best deal
  This will be an engaging and educational webinar followed by a Q&A session.
The Real Deal on PCI - What you Need to Know
- Join Merchant Warehouse and David Abouchar, Sr. Director of Product Management from ControlScan to learn about PCI Compliance and what both you and your merchants need to know to comply.
  
  In this one-hour Webinar you will learn:
  
  PCI DSS and PA DSS overviews - the history, requirements and deadlines
  The level 4 merchant profile and unique challenges
  What your merchants need to do to comply
  The costs associated with compliance
  The consequences of non-compliance
  How to drive high compliance rates
  This will be an engaging and educational webinar followed by a Q&A session.
Advantages of Being an Independent Contractor - Tax Tips & More
- Join Merchant Warehouse and Carolyn Stall, Managing Director of UHY Advisors to learn about the many advantages of being an independent contractor and tips for reducing your taxes and managing your cash flow.
  
  In this one-hour Webinar you will learn:
  
  The differences between an independent contractor and employee
  How to reduce your tax bill with business related deductions
  How to effectively manage your data in a CRM tool
  How to organize your tax records
  How to manage your cash flow
  How to choose the best retirement plan
  Strategies for paying your estimated taxes
  This will be an engaging and educational webinar followed by a Q&A session.
10 Dirty Little Secrets in your Agent Agreement
- Join Adam Atlas, Attorney at Law and Merchant Warehouse to learn about what could be in your agreement that could hurt your income opportunities. In addition to revealing these 10 dirty little secrets, we will also cover:
  
  What can lock you into your contract
  What happens when your ISO goes bankrupt
  What can make your portfolio invaluable
  What is portability and does anyone have true portability?
  Different ways your residuals might be calculated
  This will be an engaging and educational webinar followed by a Q&A session.